You set your availability in your availability settings, where you choose whether you are accepting clients and which days and hours clients can book.
Steps
- Open your availability settings. Admins with schedule permission can open them for a therapist in their clinic.
- Set whether you are accepting new clients. Clients can only book you while you are accepting.
- Choose how your hours apply. They can be the same for everything, different for each service, or different for each way you meet (phone, virtual or in person).
- Turn on the days you work and add one or more time ranges for each day.
- Save. Your new hours apply to future booking times right away.
Good to know
- Times follow your own time zone. You change it in your account settings, not in availability.
- In a clinic with several therapists, online booking must also be turned on for you before clients can book you online.
- Booking times also respect your existing sessions, your blocked time, any limits on sessions per day or week, and the service length.
- To keep a one-off period free, such as a break or a day off, add a block of time on your calendar. Blocked time is not offered to clients.
If this does not work
If clients cannot see times with you, check that you are accepting clients, then contact Ignia support by chat and tell us which therapist is affected.